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cjwilt
doctor
Joined: 24 Jan 2007
Posts: 1041
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 Posted: Tue May 08, 2007 10:10 am Post subject: 8000 Streched Print |
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| I have a customer who has been getting intermitent streched prints. The paper cut is the correct lenth but the print looks like it is streched across the page. It also makes a noise when it does this. I have not been able to see it happen when onsite and the customer is 2 hours away. Does anyone have any ideas? Much Thanks... |
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rastermaster
medical school freshman
Joined: 24 Apr 2006
Posts: 15
Location: Racine
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| Posted: Wed May 09, 2007 1:32 pm Post subject: |
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| my first check is "end of roll prints" which can have the right cut length but an area of the print is very blurred |
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cjwilt
doctor
Joined: 24 Jan 2007
Posts: 1041
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| Posted: Wed May 09, 2007 1:39 pm Post subject: |
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| The image is not blurred at all, it is streched out the lenth of the print and off the page. It can happen with a full roll as well as a roll that is getting low. |
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Neil Johnston
doctor
Joined: 23 Dec 2005
Posts: 402
Location: Seattle, WA
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| Posted: Thu May 10, 2007 10:15 pm Post subject: |
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Check your drive chain. They get sloppy and cause these kind of problems. There is a spring loaded tension bracket that you can use to tighten things up.
_________________
Neil Johnston
Sales / Support
www.TheWideFormatCompany.com
www.PlotTrackerPro.com - Kip Accounting Software |
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KIPDOCTOR
Site Admin
Joined: 31 Dec 1969
Posts: 1408
Location: Boston Area
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| Posted: Fri May 11, 2007 6:50 am Post subject: |
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The noise he mentions is your first clue. It is something mechanical causing the paper feed to slow down momentarily. Start with the chain Neil mentioned.
_________________
What we have gained in technology, we have lost in humanity. |
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cjwilt
doctor
Joined: 24 Jan 2007
Posts: 1041
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| Posted: Fri May 11, 2007 9:34 am Post subject: |
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Thanks for the input guys. The chain is tight and it has all new clutches. I went out yesterday to inspect the drum drive system. When I went to remove the fuser drive control board, I found that the ground screw with blue wires was loose. I think that might be the problem, but time will tell. I will keep you posted on what I find.
PS-I still was not able to see it happen. |
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cjwilt
doctor
Joined: 24 Jan 2007
Posts: 1041
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| Posted: Thu May 24, 2007 1:36 pm Post subject: |
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| FYI It appears that the loose ground fixed the problem. I went by this customer yesterday and they told me it has not done the streched print since my last visit. |
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