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dlee
doctor
Joined: 07 Nov 2006
Posts: 1459
Location: E. Syracuse NY
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 Posted: Tue Jun 02, 2015 3:08 pm Post subject: Multiple errors on a PW350 |
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Customer just sent me a screen shot:
The following errors occurred:
8505
8505
8507
8508
And it just keeps telling them to turn it on and off. I'm going there now. Hopefully someone can lead me in a direction. |
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gjames
resident
Joined: 02 Apr 2008
Posts: 174
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| Posted: Tue Jun 02, 2015 3:41 pm Post subject: Re: Multiple errors on a PW350 |
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| dlee wrote: |
Customer just sent me a screen shot:
The following errors occurred:
8505
8505
8507
8508
And it just keeps telling them to turn it on and off. I'm going there now. Hopefully someone can lead me in a direction. |
Fuser NTC error... Stating it's Low relative to FIXNTC3. All your errors say this.
FIXNTC3 is the Reference sensor in the middle. All the other sensors compare themselves to this sensor.
More than likely the FIXNTC3 is giving a false reading and when compared to the others it's throws those error codes.
If you replace FIXNTC3 it will most likely fix it.
_________________
"The bitterness of poor quality remains long after the sweetness of low price is forgotten." - Benjamin Franklin and John Ruskin |
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dlee
doctor
Joined: 07 Nov 2006
Posts: 1459
Location: E. Syracuse NY
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| Posted: Tue Jun 02, 2015 4:13 pm Post subject: |
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| Thank you. I'll replace it and let you know how it goes. Also, I wrote 8505 twice, the top error should've been 8504. |
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gjames
resident
Joined: 02 Apr 2008
Posts: 174
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| Posted: Tue Jun 02, 2015 4:15 pm Post subject: |
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| dlee wrote: |
| Thank you. I'll replace it and let you know how it goes. Also, I wrote 8505 twice, the top error should've been 8504. |
8504 is similar. Still in reference to the main sensor.
_________________
"The bitterness of poor quality remains long after the sweetness of low price is forgotten." - Benjamin Franklin and John Ruskin |
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dlee
doctor
Joined: 07 Nov 2006
Posts: 1459
Location: E. Syracuse NY
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| Posted: Tue Jun 02, 2015 5:43 pm Post subject: |
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KUDOS to gjames.
Replaced #3 and it started right up....awesome. |
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