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Trouble printing to KIP7000 HDP from Win7

 
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xerox_7
resident


Joined: 01 Jun 2006
Posts: 229
Location: Columbia, Mo

 PostPosted: Fri Oct 24, 2014 12:32 am    Post subject: Trouble printing to KIP7000 HDP from Win7 Reply with quote Back to top

I have a Kip7000 HDP. and I am having trouble printing fron Win7 Workstations. The KIP7000HDP is at 6.0x software. Would it help to update to 6.5, and if so does anyone have a disk, or can make a disk and ship to me. I can give you my UPS acct. I have installed the multiplatform patch, within the installers folder. When I do get a print to send to the kip it results in a yellow band in the unattend, no media type selected. If I make a prn file it reads media=0 if I have selected bond, or media=1 if I have selected vellum, so it appears the driver is doing the right things. The multi platform patch was KIPServRB.
 
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jezebel09
resident


Joined: 12 Jun 2013
Posts: 209

 PostPosted: Fri Oct 24, 2014 1:18 am    Post subject: Reply with quote Back to top

Ah, this sounds like a mis-mash of software versions that you are using.

When you get the MediaType=# , this indicates that you are using a newer version of software to submit (Request, Windows Printer Driver, etc.) than the software on the controller.

My guess is that you have 6.5 or later on the workstations and as you noted, the controller is only at 6.0.

These must match in order to get it to work. The job ticket between 6.0 and 6.5 changed dramatically due to localization support (foreign languages).
 
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xerox_7
resident


Joined: 01 Jun 2006
Posts: 229
Location: Columbia, Mo

 PostPosted: Fri Oct 24, 2014 12:35 pm    Post subject: Reply with quote Back to top

That's my idea also, question is where can I get the 6.5 update patch for the intel controller.
Thank You
 
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newbe1
doctor


Joined: 20 Aug 2009
Posts: 289
Location: Boise Idaho

 PostPosted: Fri Oct 24, 2014 4:28 pm    Post subject: Reply with quote Back to top

Hey send me an email i believe i have a 6.5 disk for intel
[email protected]
 
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