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PW350 - error 15529

 
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dlee
doctor


Joined: 07 Nov 2006
Posts: 1459
Location: E. Syracuse NY

 PostPosted: Tue Sep 30, 2014 6:19 pm    Post subject: PW350 - error 15529 Reply with quote Back to top

Hey guys, customer just called me saying that this error is appearing on the screen. My "OCE tech" laptop isn't working well, like usual. I'll be headin out there tomorrow. Anyone know what I should be looking for?
 
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planit
medical school freshman


Joined: 28 Oct 2011
Posts: 19

 PostPosted: Wed Oct 01, 2014 1:29 pm    Post subject: Reply with quote Back to top

Says Output Switch Unexpected Move

Its in the Paper Transport area, check the output switch sensor and the motor.

Could be that the flag got dislocated when they were puling out the paper.
 
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dlee
doctor


Joined: 07 Nov 2006
Posts: 1459
Location: E. Syracuse NY

 PostPosted: Thu Oct 02, 2014 10:26 am    Post subject: Reply with quote Back to top

Went there yesterday and didn’t see anything. The printer was in error mode already. I jiggled the exit sensor switch and put some air to the sensor itself. I rebooted and the printer started up and it printed a 50+ sheet job, then I rebooted it to make sure it wasn’t going to error out and it did not. Previously, it was erroring out everytime they rebooted it.

Thanks for pointing me in that direction.
 
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