KeepItPrinting.com

[tcrawford]

:EDIT: This issue was the eprom needs to be KST09

This is behind a 7000. We have an older 1200 that supposedly came from another satellite location working fine on an 8000. I first started by changing the eprom to the KTS08 like the manual says. We have tried EVERY board since they are the same as a 300 and we had one laying around. We even tried putting it behind another 7000 and we get the same E-40 error. This only tells us the issue is in the stacker. We also put the original eprom back in and same issue. I suppose we could try putting it behind one of our 8000's but if it works this won't tell us much. We need it to work on the 7000 for a sale already made.

Any ideas?
_________________
Terry Crawford
BPI Milwaukee
16 years in large format repair, mainly KIP, Image ProGraf and Designjet, PageWide, 20+ years in the industry.

Last edited by tcrawford on Thu Sep 23, 2010 3:50 pm; edited 1 time in total

[9lives]

Have you checked that the height of the stacker is correct so that the send/receive units on the machine and stacker are communicating? Have you tried swapping the send/receive boards in the stacker with a good stacker to make sure they are good?
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There is nothing more freeing than leaving a "perfectly good airplane" at 10,000 ft, landing safely, and packing up to go do it again!

[wadetech]

Food for thought.....did you tell the Kip 7000 that it had a stacker behind it? I would double check mode 4-31 and make sure it is is set to 01 and not 00

Good Luck
WT

[tcrawford]

9lives wrote:

Have you checked that the height of the stacker is correct so that the send/receive units on the machine and stacker are communicating? Have you tried swapping the send/receive boards in the stacker with a good stacker to make sure they are good?

Thanks for the reply, but no, it is not the height. You can actually have the heights WAY off, not to mention having the printer and the stacker several feet away from each other and they will still communicate.

I edited my post because I found the issue.
_________________
Terry Crawford
BPI Milwaukee
16 years in large format repair, mainly KIP, Image ProGraf and Designjet, PageWide, 20+ years in the industry.

[Chazbo]

did you change the dip switch (DS201) setting?
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Ride To Live

[tcrawford]

wadetech wrote:

Food for thought.....did you tell the Kip 7000 that it had a stacker behind it? I would double check mode 4-31 and make sure it is is set to 01 and not 00 Good Luck WT

LOL

I won't even answer that.
_________________
Terry Crawford
BPI Milwaukee
16 years in large format repair, mainly KIP, Image ProGraf and Designjet, PageWide, 20+ years in the industry.

[tcrawford]

Chazbo wrote:

did you change the dip switch (DS201) setting?

Thanks for the reply, I edited my question since I found the issue.

Just for the record the dip switch is for the newer version of PW5420, I have the old one which is the reason I was using the eprom KST08, which I now know the 7000 should be KST09
_________________
Terry Crawford
BPI Milwaukee
16 years in large format repair, mainly KIP, Image ProGraf and Designjet, PageWide, 20+ years in the industry.