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PPCPete
resident
Joined: 20 Feb 2005
Posts: 196
Location: Wisconsin
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 Posted: Tue Oct 17, 2006 9:07 pm Post subject: HP500 Designjet with error 01:10 and or 01:12 |
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Does anyone know how to bring back to life a HP500 (42 inch) that had the ECM replaced at the same time the ISS was replaced? You can reset the eerom and enter a new serial number but it won't allow you to enter a model number. I have tried various combinations of known good used parts (ISS from another 500) and or both parts NEW. It "asks" me what I replaced and I say "BOTH" and it boots up with one of the errors listed above.
This was a demo machine with virtiually no miles on it.................
THe HP forum hasn't been much help to date. 
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tabcom
medical school grad
Joined: 12 Apr 2006
Posts: 66
Location: Fort Wayne, IN
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| Posted: Wed Oct 18, 2006 8:58 am Post subject: |
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The 1:12 error is a EEROM configuration error.
Try entering service mode.
Power up while holding UP and ENTER at the same time.
Once in service mode, check to see if there is a model ID. If there is, you should be able to power up normally.
I have found that sometimes when you enter service mode it triggers the model ID retrieval correctly.
Also, if the ISS was pulled from an 800, it can cause a model ID conflict if there are any traces of the old model ID. |
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PPCPete
resident
Joined: 20 Feb 2005
Posts: 196
Location: Wisconsin
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| Posted: Wed Oct 18, 2006 11:00 am Post subject: |
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When you boot up in the service mode the model I.D. reads: CXXXXB.
As far as I know the ECM is the same for any type of HP 500, wether it is a 24 inch, or 42 inch or postscript....is this true? Is it possible I have the wrong ECM, but I have tried several.
Right now it has ECM p.n.# C7779-60263.
This was a working machine and it all started when I "borrowed "some parts from it to make a customers machine work and now I can't bring it back to life!!
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tabcom
medical school grad
Joined: 12 Apr 2006
Posts: 66
Location: Fort Wayne, IN
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| Posted: Wed Oct 18, 2006 12:31 pm Post subject: |
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| Hang in there . . . . I'm looking into it. |
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Chazbo
doctor
Joined: 05 Jul 2005
Posts: 377
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| Posted: Sun Oct 22, 2006 3:50 pm Post subject: |
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I think you have the correct ECM. Try powering up in (service mode). Reset EEROM to default. Enter serial #, model # and font type. Switch pwr. off and back on. Perform factory advance calibration. Don't forget to repeatedly say " I love my job " as you work.
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