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scott
doctor
Joined: 06 Dec 2004
Posts: 570
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 Posted: Tue Sep 19, 2006 2:48 pm Post subject: Design Jet 430 blank prints |
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The machine thinks its printing, no errors at all, but the print is completely blank.
I have replaced the print cartridge, trailing cable and carrige unit.
The manual says to replace the electronics module next.
Anyone have any other sugestions?
Scott |
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KIP Dude
resident
Joined: 14 Feb 2006
Posts: 164
Location: Outside USA
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| Posted: Tue Sep 19, 2006 11:10 pm Post subject: |
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Check the spitoon on the right side. If the spitoon is full of ink then the machine cannot "spit" to clean the nozzles and you will not get anything printed out. This is a very common problem. Clean out the spitoon and remove some of the foam. Make sure you prime the cartridge with some warm water to get the ink flowing again before reinstalling.
Good luck.
_________________
Everytime something is made idiot proof... the world creates a better idiot! |
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tabcom
medical school grad
Joined: 12 Apr 2006
Posts: 66
Location: Fort Wayne, IN
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| Posted: Mon Sep 25, 2006 10:28 am Post subject: |
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| Also try new cartridges. HP color cartridges will dry out if not used on a regular basis. |
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perthblue
dreaming of medical school
Joined: 04 Oct 2006
Posts: 5
Location: australia
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| Posted: Thu Oct 05, 2006 7:53 am Post subject: |
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| That is almost certainly a trailing cable fault |
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Chazbo
doctor
Joined: 05 Jul 2005
Posts: 377
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| Posted: Thu Oct 05, 2006 5:29 pm Post subject: |
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Will the printer print the internal test plot by pressing (setup and cancel) keys? If yes, then the problem is with IO.
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Ride To Live |
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scott
doctor
Joined: 06 Dec 2004
Posts: 570
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| Posted: Thu Oct 05, 2006 10:48 pm Post subject: |
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I replaced the ink cartridge/print head with another one. Printed perfectly.
Still scratching my head about this service call. But the unit is printing and the customer is happy.
Scott |
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