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KeepItPrinting.com
The "unofficial' and "unauthorized" KIP info site.
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xerox_7
resident
Joined: 01 Jun 2006
Posts: 229
Location: Columbia, Mo
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 Posted: Mon Jun 12, 2006 6:22 pm Post subject: PowerPrint Unattend - Runtime error 52 |
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I hava job that is hung in power print unattend que. If I turn the manager mode off I get the runtime 52 error. With the manager mode turned on I try to "Remove Job" but it will not remove. I have tried sending another job so I could move the bad one down and then try removing it, but it wont let me move the bad file/job. What can I do to get rid of the bad print job?
Thanks, Alan |
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KIPDOCTOR
Site Admin
Joined: 31 Dec 1969
Posts: 1408
Location: Boston Area
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| Posted: Mon Jun 12, 2006 6:45 pm Post subject: |
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Alan, shut down unattend, go to task manager and kill these processes, mh2, mtf, pscript. These are all exes. Then go to c:\monpath1\request and delete all of the files/folders there. DO NOT DELETE THE REQUEST FOLDER, just everything that is in it. Restart unattend and you should be good to go.
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What we have gained in technology, we have lost in humanity. |
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Neil Johnston
doctor
Joined: 23 Dec 2005
Posts: 402
Location: Seattle, WA
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| Posted: Mon Jun 12, 2006 8:23 pm Post subject: |
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Powerprint Purge can help resolve these issues with the click of an icon. Install it on your controller and if things get locked up like that run the utility and it should clear all the crap out of your print queue folders.
http://www.ebsprinters.com/ebstools.asp |
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KIPDOCTOR
Site Admin
Joined: 31 Dec 1969
Posts: 1408
Location: Boston Area
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| Posted: Mon Jun 12, 2006 8:27 pm Post subject: |
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Oh man, am I an idiot. Neil is absolutely right . Power print purge is the best piece of software written for those damn KIP controllers. How could I have forgotten this? Props to Neil for a great little app.
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What we have gained in technology, we have lost in humanity. |
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xerox_7
resident
Joined: 01 Jun 2006
Posts: 229
Location: Columbia, Mo
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| Posted: Tue Jun 13, 2006 10:01 am Post subject: Runtime error 52 |
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Neil:
Thanks for the advise. Worked like a charm. I used to be a xerox tech and worked on their 8855 and 721 (kip 8000 and 9010). Now I own a print shop and am using the equipment. Your tech tips are very helpful with my old 7095. Thanks again
Alan[/quote] |
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