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internal counter error

 
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SHORTROUND
resident


Joined: 23 Mar 2005
Posts: 155

 PostPosted: Wed Nov 30, 2011 10:47 pm    Post subject: internal counter error Reply with quote Back to top

I would guess the meter on the main pcb and the hard drive don't match. how do you check each one. then you pick the one that was correct and say that it was replaced. is this correct.

Thanks for any help.
 
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cjwilt
doctor


Joined: 24 Jan 2007
Posts: 1041

 PostPosted: Thu Dec 01, 2011 9:56 am    Post subject: Reply with quote Back to top

I have heard of these errors popping up for no reason too. I would assume that it's a software problem most of the time so I would pick the hard drive replacement.

Anyone else seeing this???
 
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GR81
doctor


Joined: 09 Sep 2005
Posts: 431
Location: MN

 PostPosted: Thu Dec 01, 2011 10:10 am    Post subject: Reply with quote Back to top

yes, several times.
When it asks you if you replaced anything, just answer "yes" or it is just going to come back.
 
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Mike
medical school freshman


Joined: 18 Dec 2008
Posts: 25

 PostPosted: Mon Jan 02, 2012 12:04 pm    Post subject: Reply with quote Back to top

Yes,

seen this too. Make sure to have the latest IPS version and latest patch. After this there are additionally 2 files to be replaced on the controller (winuntd version 480 and the pscript version 1.9.4.5)
 
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MackD
medical school grad


Joined: 14 Aug 2007
Posts: 89

 PostPosted: Wed Jun 26, 2013 5:54 pm    Post subject: printing counter error Reply with quote Back to top

I'm a newby to the KIP product line. Where can I get these files and what is the path in order to replace them?
 
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cjwilt
doctor


Joined: 24 Jan 2007
Posts: 1041

 PostPosted: Wed Jun 26, 2013 6:21 pm    Post subject: Reply with quote Back to top

Contact KIP and ask for the latest DVD to ghost from. This should bring you up to the latest version and hopefully fix this issue.
 
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