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pgtcobra dreaming of medical school
Joined: 15 Jul 2009 Posts: 4 Location: Chicoutimi ( Quebec ) Canada |
Posted: Fri Feb 19, 2010 10:29 am Post subject: Kip7000 Slow Printing with PDF and other bugs |
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Hi everybody
Sorry for my english
I have a new kip7000 since december 2009 for replace my older kip6000
I have 2 issue with this Kip
1: Very slow printing with a PDF and external sorftware print connection..
i have try a Kip GL and Kip Script .. both no result ... 10-15 minute for a one A0
my older 6000 is very very faster..
I have a last drivers intall on a new print server (no older drivers and kip monitor is installed on this server)
And the computer in the kip is a slow Celeron .. the taskmanager is cpu 100% process when the job is slow
2:When the kip7000 print a job and is need a replacement of paper , when a install a new roll , the kip7000 do not print and i say * need a 34 roll media type : 0 .... i need to restart de kip and is ok...
THank you very much and sorry for my bad english. _________________ Kip 6000 |
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cjwilt doctor
Joined: 24 Jan 2007 Posts: 1041
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Posted: Mon Feb 22, 2010 10:46 am Post subject: |
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Hello,
Are you sure you are using the same PDF files from the 6000 printer? Do you know what version unattend was running on the old 6000? What version unattend is running on the new 7000?
You could try using Printnet to change the Postscript processing ”No Transparency” on or off.
A last resort is to try ghost the IPS using a DVD. |
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pgtcobra dreaming of medical school
Joined: 15 Jul 2009 Posts: 4 Location: Chicoutimi ( Quebec ) Canada |
Posted: Mon Feb 22, 2010 2:52 pm Post subject: |
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Hi
My Kip7000 is a V7 with a v3.55 windows drivers on windows 2003 64bits
My old kip is a 6.5
i Don't have my old kip because is sold
I have over 300 people print on this kip and the pdf work very well with the old kip
PDF with Request is ok but the external software dont permiss to save pdf on local disk _________________ Kip 6000 |
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cjwilt doctor
Joined: 24 Jan 2007 Posts: 1041
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Posted: Mon Feb 22, 2010 3:15 pm Post subject: |
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If the file gets to the controller then hangs up try using Printnet to change the Postscript processing ”No Transparency” on or off.
Open a web browser and type in the ip address of the kip controller. Login with admin and kip for the username and password. Then go to the settings "Gear Icon" and try changing ”No Transparency” on or off. |
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pgtcobra dreaming of medical school
Joined: 15 Jul 2009 Posts: 4 Location: Chicoutimi ( Quebec ) Canada |
Posted: Tue Mar 02, 2010 4:10 pm Post subject: |
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Hi everybody
After fiew test etc
When i print a PDF with Request with original size (36x48) pdf , is ok .. 40-57 secondes for print
But when i print the same PDF with Request and i send it at 34x48 (resize) , over 18 minutes for processing , pscript.exe is 100% cpu load...
I have replace this Pscript.exe on the C:\Programs\DS\ folder with my OLD Pscript.exe on my kip6000 (V6.2.5) and i have send this pdf resize 34x48 and now , 2 minutes 52 for the processing...
So version 7.0 is not overall tested be kip?? or the 1.6GHz Celeron is not enough.
Is it possible to Insall Pentium Dual Core for better performance? _________________ Kip 6000 |
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slyman doctor
Joined: 23 Apr 2008 Posts: 467 Location: Sherbrooke,Quebec |
Posted: Fri Mar 19, 2010 10:29 am Post subject: |
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I know there was a "bad" pscript version (think it was 1.8.63.1).
You can try a newer version. |
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pgtcobra dreaming of medical school
Joined: 15 Jul 2009 Posts: 4 Location: Chicoutimi ( Quebec ) Canada |
Posted: Tue Mar 30, 2010 8:39 am Post subject: |
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HI Slyman
DO you speak french?
I have try a pscript 1.8.64.0 and not change.. I have try itoo another Kip controler from kipamerica With my dealer
The fastest version I tested was the 1.0.0.9 from my old kip6000
More than 5-8 minutes with version 1.8.64.0 with 100% CPU
Approximately 2.55 minutes with version 1.0.0.9 (40-50% cpu)
With the same PDF
We must specify that the problem occurs when you send a PDF with REQUEST changing the paper size (36x48) to (34x44) or other size
IF you send the same PDF as original, 40 seconds _________________ Kip 6000 |
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slyman doctor
Joined: 23 Apr 2008 Posts: 467 Location: Sherbrooke,Quebec |
Posted: Tue Mar 30, 2010 10:52 am Post subject: |
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Yes I speak french pgtcobra but I prefer to write in english to help everyone on this site. If you don't understand something in english, I will write in french for you and translate for everyones.
There is a new Pscript file 1.8.70.6.
I'll try to send you the file through your message mail in this forum. |
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