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KeepItPrinting.com
The "unofficial' and "unauthorized" KIP info site.
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slyman
doctor
Joined: 23 Apr 2008
Posts: 467
Location: Sherbrooke,Quebec
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 Posted: Tue Dec 15, 2009 11:08 am Post subject: Print all black |
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Just before going to customer place, customer told me yesterday machine worked fine but this morning the machine print all black. Customer already turn off and unplug the machine.
Is anybody have a idea, the customer is at 2 hours road trip...so just before going there...
Thanks in advance |
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slyman
doctor
Joined: 23 Apr 2008
Posts: 467
Location: Sherbrooke,Quebec
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| Posted: Tue Dec 15, 2009 11:32 am Post subject: |
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Just a little comeback...I was told to customer to unplug the machine more than 15 minutes to make sure all voltage goes down and...IT WORKS !!
The machine is print correctly now.
I hope it will help someone else... |
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phan6622
doctor
Joined: 09 Feb 2007
Posts: 750
Location: Midwest
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| Posted: Tue Dec 15, 2009 12:34 pm Post subject: |
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| sounds like a main charge short, not sure.. but isnt that machine supposed to detect that short and throw an error?.. could have been software related which an ips restart could have solved too. |
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