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Kip Print Changing Page Size When Converting

 
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planit
medical school freshman


Joined: 28 Oct 2011
Posts: 19

 PostPosted: Tue Sep 30, 2014 3:12 pm    Post subject: Kip Print Changing Page Size When Converting Reply with quote Back to top

Hello,

We have installed the Kip Print Version 8.0.69 and when we go to convert tiffs into PDFs using the view-> Convert tagged to -> PDF

It will take a 24x36 and change the page size to a 24x18.

And idea how to fix this?

Thanks!
 
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jezebel09
resident


Joined: 12 Jun 2013
Posts: 209

 PostPosted: Tue Sep 30, 2014 5:06 pm    Post subject: Reply with quote Back to top

This could be if you have a scaling routine (Force Size) selected.

Look in the Enlarge / Reduce column and make sure that it is set to 100%.

If it is set to anything else, it will convert with these settings in place.
 
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planit
medical school freshman


Joined: 28 Oct 2011
Posts: 19

 PostPosted: Wed Oct 01, 2014 1:20 pm    Post subject: Reply with quote Back to top

These are the setting I have.

The Enlarge/Reduce size is set to 100%
Rotation: Automatic
Original Image Size: 30x42
Output Image Size: 30x42
Remove White Borders: No

When it convers it into PDF the image gets shrunk to 10x14.

Thank you for your help.
 
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jezebel09
resident


Joined: 12 Jun 2013
Posts: 209

 PostPosted: Wed Oct 01, 2014 1:55 pm    Post subject: Reply with quote Back to top

Seems to be a DPI issue...that is 1/3 size calculation.....hmmmm.....

Try this for me....

1. Within KIP Print, open the Pen Table from the tool bar
2. Make sure that Resolution is set to 600 DPI. If it isn't please set to 600 DPI and then save as default
3. Try to convert again....

My guess is that this is a color TIFF image (multi-bit); if it is, then the pen table is taken into account when converting an image. I know it is weird, but it is how it works.

Let me know your results.
 
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planit
medical school freshman


Joined: 28 Oct 2011
Posts: 19

 PostPosted: Sat Oct 04, 2014 5:42 pm    Post subject: Reply with quote Back to top

I have tried your suggestion, but it keep shrinking the page. I have even tried to re-install the program and the problem does not go away.

Any other suggestions?

Thank you
 
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jezebel09
resident


Joined: 12 Jun 2013
Posts: 209

 PostPosted: Sat Oct 04, 2014 8:28 pm    Post subject: Reply with quote Back to top

If you can do the following, I think we can figure it out.

1. On your workstation, look for c:\program files\ips\print\winreq.ini
2. Open this with notepad (make sure the program is closed).
3. Look for Debug=1 (or something similar)
4. Change to Debug=999
5. Save the changes
6. Try to convert the file again
7. Now in c:\program files\ips\print\winreq.out, send this file to me

This is a debug file and I should be able to see what is going on...hopefully....
 
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planit
medical school freshman


Joined: 28 Oct 2011
Posts: 19

 PostPosted: Mon Oct 06, 2014 3:05 pm    Post subject: Reply with quote Back to top

In the IPS Directory I have this, C:\Program Files (x86)\IPS\IPSPrint

In there are the following files.

ctlShadowPictureLib.dll
FarPoint.CalcEngine.dll
FarPoint.Excel.dll
FarPoint.Localization.dll
FarPoint.PluginCalendar.WinForms.dll
FarPoint.Win.Chart.dll
FarPoint.Win.dll
FarPoint.Win.Spread.dll
FarPoint.Win.TextRenderer.dll
Interop.IWshRuntimeLibrary.dll
Ionic.Zip.dll
IPSPrint.exe
LogicNP.FileView.Design.dll
LogicNP.FileView.dll
LogicNP.FolderView.Design.dll
LogicNP.FolderView.dll
LogicNP.ShComboBox.dll
Microsoft.VisualBasic.PowerPacks.Vs.dll


No Winreq.ini

I don't have Kip Request installed, I only have Kip Print Installed.
 
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jezebel09
resident


Joined: 12 Jun 2013
Posts: 209

 PostPosted: Mon Oct 06, 2014 6:54 pm    Post subject: Reply with quote Back to top

Do a search for winreq.ini.

But, it should be in c:\program files\common files\ips\print
 
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Cabok
intern


Joined: 13 Dec 2004
Posts: 117
Location: Montreal

 PostPosted: Thu Oct 23, 2014 10:26 am    Post subject: Reply with quote Back to top

It's PRINT, not request anymore. Search for IPSPrint.ini

On a Win 7 workstation, it should be there:

C:\ProgramData\IPS\IPSPRINT\IPSPrint.ini
 
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