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MDRepro
medical school grad
Joined: 12 May 2006
Posts: 69
Location: Baltimore, MD
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 Posted: Mon Nov 24, 2008 1:09 pm Post subject: Jam Between Separation & Exit on Short Sheets |
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| I have a client with a 5k w/236,000 sq. ft. on it. They send a lot of pdf files using the request software. As of recent it seems to be processing the files very slowly & getting "invalid vector file" error reports printing out multiple times a day. Every time one of these 'reports' prints out, the paper is too short & gets stuck between the sep & fuser area just sitting on the belt. It is running 6.5.485-03-RB. Any suggestions on quicker pdf printing & avoiding this jam would be greatly appreciated! |
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MDRepro
medical school grad
Joined: 12 May 2006
Posts: 69
Location: Baltimore, MD
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| Posted: Tue Nov 25, 2008 2:40 pm Post subject: |
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| Has anybody seen this before? It's as if the short sheets of paper are not long enough and exit the sep area and isn't being pushed far enough to be picked up by the fuser section. I didn't see it in the manual, but can you set a minimum cut length? |
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Zoey
doctor
Joined: 15 Jan 2007
Posts: 359
Location: Midwest
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| Posted: Tue Nov 25, 2008 3:10 pm Post subject: |
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| I have seen this before. This is a design flaw with the machine. Unfortunately, no there is not a minimum cut length to set. What you can do is try putting some tape over the outside vents on the paper transport section. This helped me out. It is not an absolute fix, but it helps a little. |
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cjwilt
doctor
Joined: 24 Jan 2007
Posts: 1041
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| Posted: Tue Nov 25, 2008 4:05 pm Post subject: |
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| You can also remove the ozone filter for the tranport assembly fan. |
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MDRepro
medical school grad
Joined: 12 May 2006
Posts: 69
Location: Baltimore, MD
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| Posted: Tue Nov 25, 2008 5:45 pm Post subject: |
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| I did try putting tape over the outside vacuum vents, but i have not removed the filters yet. I will try that in the next day or two when i visit them again. I was also thinking perhaps just a good clean on the belts as well w/some rubber rejuv. |
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solidrock
resident
Joined: 09 Jan 2007
Posts: 212
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| Posted: Tue Nov 25, 2008 7:44 pm Post subject: |
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| If log into the web server/Print Net, there is a page that allows you to set minimum cut length. I set most of my machines for 12". |
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CHILLIN
doctor
Joined: 05 Oct 2006
Posts: 950
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| Posted: Tue Nov 25, 2008 8:11 pm Post subject: |
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| KIP has a TB on this issue that was for the 6000 same problem though. |
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wadetech
intern
Joined: 05 Jan 2009
Posts: 127
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| Posted: Mon Mar 16, 2009 10:34 am Post subject: |
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| You may want to check the condition of the Rubber Transport belts. My 6000 was jamming the trim / bad File sheets everytime. Replaced the Rubber Transport Belts and all is fine now . |
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MDRepro
medical school grad
Joined: 12 May 2006
Posts: 69
Location: Baltimore, MD
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| Posted: Tue Mar 17, 2009 10:18 am Post subject: |
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| I was able to change the minimum cut length, thank you!! The errors were solved by updating the version of request he was using. Thanks for the responses! |
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