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You are right, shortly after reply I thought of that also. That is what it was, Thanks for the quick help.

The touch screen will sometime freeze up, or just slow to respond or when I attempt to go into service it will sit for a couple minutes then go into service. Reboot will some times work then all is go ...

I have to push the 7.2.348 patch to kip 7100. The customer does not have request on computers, can I push from the kip itself using usb by touch screen and use touch screen to controll?

When running in auto cad using shading getting verticle lines and darker image last 10 inches to side of print. When doing internal test print using the raster one. Image is darker on right side and ...

Customer stated that there kip 3000 touch screen was dark when they started up. When I arrived all was working but I noticed after doing some total shut downs and restarting that the IPS took about 4 ...

yes,,, it is the e0031-e0034 error code. Kip contacted me and said it might be charge unit where it sits on the spring plate. The spring plate underneath is mounted to a plastic block, which is mounte ...

Brand new install. Prints good but when customer opens hatch or drawer and closes it gives error. Went through charge assy, dev and t/s assy. All looks good. Only 1100 sq feet on machine. Cycle power ...

Experienced senior Kip tech and toshiba tech looking to relocate to the tn area.

I have the same issue. I was hoping you have solved issue.

Can someone remind me on what is pattern to hit to reduce display on kip touch screen to taskbar?

Working at customer to fix light copies on left. Found that every time I would hit test button to print test pattern from 6000. It would fail after cutter cuts and then get E07 and print stalls then s ...

Well yes, It can cause copy quality issues when it bugs up the dev unit. (Remember these 100% toner machines have toner and paper dust mixing together that cause problems after awhile) It can also cau ...

A bad day at Golf is still better than a good day at work

Thanks service dude. That was exactly it. Both lamps appeared lit but after putting meter on them found bad one. Replaced and works great.

Again thanks

Have a customer with an E01 error. I have removed and cleaned thermistors. Lamps light up and seems to work. But if I leave machine sitting idle for period of time I get error. I reboot and then mach ...